Privacy Policy for Hicks Excavation

Last Updated: October 26, 2023

At Hicks Excavation, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users of our website and clients of our excavation services. This policy applies to the website and all products and services offered by Hicks Excavation.

1. Introduction

Hicks Excavation (“we,” “us,” or “our”) operates from McCrory, Arkansas. We understand that you care about how your personal information is used and shared, and we take your privacy seriously. By accessing our website or utilizing our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, request a quote, subscribe to a newsletter, or fill out a form. Users may be asked for, as appropriate:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing and Project Site Address
  • Billing Information

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include:

  • Browser name and version
  • Type of computer or mobile device
  • Operating system
  • Internet Service Provider (ISP)
  • IP Address

3. How We Use Your Information

Hicks Excavation collects and uses Users’ personal information for the following purposes:

  • To Provide and Manage Services: To schedule excavation projects, provide accurate quotes, and fulfill contractual obligations at your job site.
  • To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Process Payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • For Digital Marketing and Analytics: To analyze trends, administer the site, and track users’ movements around the site to improve our marketing efforts.

4. Cookies and Tracking Technologies

Our Site may use “cookies” to enhance User experience. A cookie is a small text file placed on your hard drive for record-keeping purposes and sometimes to track information about them.

How We Use Cookies

We use cookies to:

  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
  • Facilitate digital marketing campaigns and track conversion rates.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Information Sharing and Disclosure

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third parties in the following circumstances:

  • Service Providers: We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters, processing payments, or hosting our website.
  • Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Hicks Excavation, or protect the personal safety of users of the Site or the public.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal data.
  • Correction: The right to request that we correct any information you believe is inaccurate.
  • Deletion: The right to request that we erase your personal data, under certain conditions.
  • Opt-Out: You have the right to opt-out of marketing communications at any time. You can do this by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

9. International Data Transfers

Hicks Excavation is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to any transfer of this information.

10. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

11. Changes to This Privacy Policy

Hicks Excavation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

12. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Hicks Excavation
120 US-64
McCrory, AR, 72101

Phone: (870) 581-0053
Email: [email protected]

Scroll to Top